USER ACCOUNTS
Adding New Users:
Note: Active user accounts within RAAS require a corresponding Employee Information record to be created first. Please reference EMPLOYEE INFORMATION for advice on configuring an Employee Information record.
Click on the gears icon in the top right corner to open Settings and select User Accounts.
Figure 1: User Accounts
The Active User Accounts folder is open by default. Click the Add button.
Select the user's Time Zone.
Enter a User Name and Password and verify the password.
Click the Active checkbox.
Select an Employee Link.
Note: This is mandatory if the user account will be active. The user account must reference a unique, and active, Employee Information record.
Click Save.
Figure 2: Adding a User Account
Once a User Account has been created the user must be added to a User Group in order to have the permissions required to access functions of RAAS. See USER GROUPS for more information.
Multi-User Login would be selected if a group of users are to share a login. An example would be a group of Maintenance Engineers sharing a single RAAS terminal. When this option is selected, users will be required to select credentials when saving or modifying data.
The Default Session Timeout is entered in Options - Company Settings.
All users will have access to their own User Accounts page in order to periodically enter a secure password and to select preferences for the Number of Lines Per Page, Default Search Type, and the Report Viewer Type.
Marking Inactive Users
To create an inactive user when RAAS access is no longer required, it is recommended that both the Employee Information and User Account records are both marked as inactive. An Employee Information record can only be marked as inactive when it is not linked to an active user account. As such, the user account must be deactivated first with this process. Similarly, when reactivating user accounts, the Employee Information record must be re-activated first.
User Accounts - Installing Barcode Font
Users can download the 3of9 Bar Code Font file from this help file or from within the User Accounts option editor.
You may need to install the 3of9 Bar Code Font before being able to print reports and/or labels that have bar codes on them. To download the 3of9 Bar Code Font right-click the link, choose Save Target As, and save the font file to a location on your hard disk drive (Desktop is recommended). Once you have downloaded the bar code font you will need to install it on your computer using the Fonts utility of the Control Panel. For Windows Vista or higher, right-click the 3OF9.ttf file saved to your desktop and select Install.